about us

 

Established in 2008, Wand Cleaning Pty Ltd has since gradually expanded with a growing number of regular clients and a steady flow of new clients through referrals.

Oct 2015, we announces that ‘Wand Cleaning Pty Ltd’ has been renamed as WAND GROUP PTY LTD to reflect the addition of a second business racqdemo for tennis lovers (website: www.racqdemo.com.au). 'Wand Cleaning' remains one of the business names. 

 

We are committed to providing quality cleaning services in the Canberra region, with long-term business strategies described below.  Our long-term business strategies not only contributed to a gradual and solid growth of our business, but also maintained supportive client relationships:

Employee Training & Incentive Scheme

We value and emphasize training of our employees by experienced staff, so as to equip new team members with skills to perform with professionalism, efficiency and   awareness of occupational health and safety issues.

To encourage commitment and increase productivity of our employees, we have a generous incentive scheme offering bonus rewards.

Quality Control

For quality control reasons, we service our clients with well-trained and energetic employees, rather than arrange cleaning services to be performed by subcontractors.  With a check-list system, we ensure no required task is missed. In the interest of clients, we require our employees to undergo police checks.

Evaluation Forms 

We value communications with and feedbacks from our clients.  To ensure client satisfaction, we provide evaluation forms on a regular basis.

Sample of our Evaluation Form